Serial Number Write Failed

Serial Number Write Failed

We have four EVK3 gen 4.1 cameras that have serial numbers: "ffffffff" for all four cameras and would like them to be unique. Below is what all four cameras display when using the metavision_platform_info command:

## Prophesee Gen4.1 HD ##

# System information
Available Data Encoding Formats                   EVT3,EVT21
Connection                                        USB
Current Data Encoding Format                      EVT3
EVK3 Build Date                                   Fri Oct  7 05:41:28 2022
EVK3 Release Version                              3.9.0
EVK3 Speed                                        5000
Integrator                                        Prophesee
Sensor Name                                       Gen4.1
Serial                                            ffffffffffffffff
SystemID                                          48
device0 compatible                                psee,ccam5_gen41
device0 name                                      CCam5 Gen41 Event-Based Camera
device1 compatible                                ti,tmp103
device1 name                                      Temperature sensor

Attempting to update the serial numbers using the metavison_cx3_updater failed to change the serial number and had errors:

C:\Program Files\Prophesee\bin>metavision_cx3_updater --usb-write-serial 41001
Detected 10 USB devices
Found EVK3 device
EVK3 device speed is 5000 Mbit/s
Found System ID 0x30
Writing serial 0000000000041001
Using EEPROM address 0x5e (CCam5 revB)
I2C driver error code: 0x4a
Error while accesing EEPROM to write serial number.
Serial number write operation failed.

Any insight on how to fix this and update these cameras to have unique serial numbers would be appreciated.
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