Prophesee Event-Based Vision Knowledge Center

As a Prophesee customer, get access to your personal ticketing tool, application notes, product manuals, SDK Download Center and more resources. 
    If you encounter an issue with our hardware or software, here are some resources that can help you:

    You can also submit your question publicly in the Community Forum. Please note that while this forum is an excellent place to seek help and share insights, priority support is provided to Premium Support members through support tickets. If you already raised a support ticket, please avoid asking the same question on the Community Forum, but rather wait for Prophesee Support team's answer.

    If you are asking a question, please include:
    • your EVK model and Serial Number (that can be found on your camera and using metavision_platform_info application)
    • the version of Metavision SDK or OpenEB that you are using as well as the type and version of your Operating System
    • if possible, share the full output of metavision_platform_info as it contains data about the two previous steps.
    • finally, explain your problem: what are you trying to achieve and what issue you are facing.


      Note that if you are using Firefox as a browser, you might have to tune your "Privacy and Security Settings" from Standard to Custom and change Cookies blocking level from "Cross-site tracking cookies, and isolate other cross-site cookies" to ""Cross-site tracking cookies" in order to be able to login into the Knowledge Center as explained in Zoho Support page.